Website HostingHosting AwardsClick for Live Support
  09 Sep 2010 
Back to Homepage
Support Center Home


Knowledgebase Categories
The knowledgebase is organized into different categories; please select a category that you are interested in. You can also search the entire knowledgebase by entering keywords in the navigation bar beside this text.

 Articles
 What are these default ftp accounts?
 The default accounts are used by the system to perform backend services. They are not included in your ftp account limit.
 FTP Timeouts
 If you are having FTP timeouts there are several things you can try. First is to make sure you have passive FTP enabled in your FTP client. Another option is to connect to the IP of the server instead of the domain. This can especially help if this is a n
 I was FTP'ing and now I can no longer access the server.
 Your FTP program may be flooding the server with too many connections at once. You will want to be sure the FTP program is limited to 5 concurrent connections or less. In Filezilla for example, go to File, Site Manager, FTP, Transfer Settings, Limit nu
 Changing concurrent connections in FTP Voyager
 To change the number of transfer connections in FTP Voyager... In the FTP Voyager menu, click "View", then "Options". Select "File Transfer"... Then change "Power Download Threads" to 1 and "Power Upload Threads" to 5 or less.
 Changing concurrent connections in FileZilla
 To change the number of transfer connections in FileZilla... In the FileZilla menu, click "Edit", then "Settings...". Select "Transfers"... Then change "Limit for concurrent downloads" to 1 and "Limit for concurrent uploads" to 5 or less. If you h
 Changing concurrent connections in WS_FTP
 To change the number of transfer connections in WS_FTP... In the WS FTP menu, click "Tools", then "Options". Select "Transfers"... Then change "Maximum number of concurrent connections" to 5 or less.
 Changing concurrent connections in CuteFTP
 To change the number of transfer connections in CuteFTP... In the Cute FTP menu, click "Tools", then "Global Options...". Select "Connection"... Then change "Per site max concurrent transfers" to 5 or less.
 Changing concurrent connections in SmartFTP
 To change the number of transfer connections in SmartFTP... In the Smart FTP menu, click "Tools", then "Settings...". Select "Queue"... Then change "Number of Workers" to 5 or less.
 425 Could not open data connection to port
 425 Could not open data connection to port. This can often occur if you have a firewall setup. In your FTP client insure port 21 is selected and you have passive mode enabled in your FTP software.
 421 Too many connections (8) from this IP
 If you receive the following error: 421 Too many connections (8) from this IP Your FTP program may be flooding the server with too many concurrent connections. Change the setting of how many connections the program makes in the background to 8 or le
 Publishing in iWeb
 To publish using iWeb first open iWeb, go to the File menu, and choose Publish to a Folder. You will be prompted to choose a folder to put your website files in. Choose the folder you created for your website files (typically on your desktop. iWeb will ex
 Back
 Login  
Username:
Password:
Remember Me:
 
 Main Categories
 Search
Home | Submit a Ticket | Knowledgebase | News | Downloads
Language:


Hosting Awards
Hosting Plan Features
Frequently Asked Questions
All pages Copyright to 2002-2010 by Flux Services, Inc. All rights reserved.
All trademarks used are properties of their respective owners.