25 Jul 2008
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Why can't I send mail?
Solution
Your ISP may be blocking you from sending email outside their service. Restart your computer and verify you have the correct settings for your mail program. Our email tutorials are located
here
. The username is
username@yourdomain.com
and the password you defined when creating the email account in the control panel. For sending and receiving the same username and password are used. If everything checks out open a command prompt/shell with your operating system (Windows XP for example) and type "telnet mail.yourdomain.com 25". If you are unable to connect your ISP is blocking you from sending mail outside their service.
Now as an available option you may use port 50 as an alternative port for sending mail via SMTP.
Article Details
Article ID:
150
Created On:
05 Aug 2004 11:04 AM
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