17 May 2008 Support Center Home FTP Timeouts Solution If you are having FTP timeouts there are several things you can try. First is to make sure you have passive FTP enabled in your FTP client. Another option is to connect to the IP of the server instead of the domain. This can especially help if this is a new domain or has recently been setup for our services. You also want to insure you do not have anti-virus or firewall software blocking the server's IP or your domain name. Article Details Article ID: 218 Created On: 20 Nov 2006 07:51 PM This answer was helpful This answer was not helpful User Comments Add a Comment Sharing is good. If you have a comment about this entry, please feel free to share. The comments might be reviewed by our staff, and may require approval before being posted. Questions posted will not be answered. Please submit a Ticket for support requests. Fullname: Email: (Optional) Comments: Back Client Login Billing Email: Password: Remember Me: Search -- Entire Support Site -- Knowledgebase Downloads Article Options Add Comment Print Article PDF Version Email Article Add to Favorites Home | Submit a Ticket | Knowledgebase | News | Downloads Language: English (U.S.)